SERVICE HOTLINE

Quick, expert telephone support

Do you have problems with an FPS, DECKEL or DMG machine?
Do you need help installing spare parts or accessories?
Call us on our hotline! We are happy to help.

As a major manufacturer, we know the design and technology of universal milling machines and drills like the backs of our hands. This is also reflected in the excellent training our service engineers receive. We operate in multiple locations across Germany, repairing and servicing FPS, DECKEL and DMG machine tools. To keep repair times as short as possible, we keep more than 10,000 different spare part groups in our warehouse.

Give us a call!

+49 (0) 8024 – 99 05 0

Our hotline is staffed with highly qualified personnel. They are familiar with the challenges of machining in manufacturing processes and can solve many of your questions and issues over the phone.

Electronics service

Markus Szeike

+49 (0) 8024 / 99 05-11

markus.szeike@fps-germany.com

Michael Scheuböck

+49 (0) 8024 / 99 05-13

michael.scheuboeck@fps-germany.com

Georg Kerschl

+49 (0) 8024 / 99 05-21

georg.kerschl@fps-germany.com

Mechanical service

Hans Pummer

+49 (0) 8024 / 99 05-12

hans.pummer@fps-germany.com

Marinus Schmid

+49 (0) 8024 / 99 05-38

marinus.schmid@fps-germany.com

Real-time support

With the support of our qualified hotline engineers, you can solve many of your machine’s issues yourself. If necessary, we can send you the right spare parts and guide you through the replacement procedure over the phone.

In an emergency, we are always there for you

For urgent cases, we are available around the clock at +49 (0) 174-33 34 666 – 7 days a week. So your machines will be ready to go again in no time.