{"id":60793,"date":"2020-06-15T12:30:14","date_gmt":"2020-06-15T10:30:14","guid":{"rendered":"https:\/\/www.fpsgermany.com\/project\/service-hotline\/"},"modified":"2025-05-06T12:55:07","modified_gmt":"2025-05-06T10:55:07","slug":"hotline","status":"publish","type":"dt_portfolio","link":"https:\/\/www.fpsgermany.com\/en\/hotline\/","title":{"rendered":"Service hotline"},"content":{"rendered":"

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SERVICE HOTLINE<\/h3><\/div><\/div>
<\/div>

Quick, expert telephone support<\/h1><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=”2\/3″][vc_custom_heading text=”Do you have problems with an FPS, DECKEL or DMG machine?
\nDo you need help installing spare parts or accessories?
\nCall us on our hotline! We are happy to help.” font_container=”tag:p|font_size:25|text_align:left|color:%23005095|line_height:1.5″ google_fonts=”font_family:Alegreya%20Sans%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C800%2C800italic%2C900%2C900italic|font_style:500%20bold%20regular%3A500%3Anormal”][vc_column_text css=”.vc_custom_1602066852267{margin-top: 60px !important;}”]As a major manufacturer, we know the design and technology of universal milling machines and drills like the backs of our hands. This is also reflected in the excellent training our service engineers receive. We operate in multiple locations across Germany, repairing and servicing FPS, DECKEL and DMG machine tools. To keep repair times as short as possible, we keep more than 10,000 different spare part groups in our warehouse.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” bg_type=”bg_color” css=”.vc_custom_1536909470584{margin-top: 50px !important;margin-bottom: 50px !important;padding-top: 50px !important;padding-bottom: 80px !important;}” bg_color_value=”#fa9a00″][vc_column][vc_icon icon_fontawesome=”fa fa-phone-square” color=”white” size=”xl” align=”center”][vc_row_inner css=”.vc_custom_1536909242775{padding-top: 0px !important;}”][vc_column_inner width=”1\/6″][\/vc_column_inner][vc_column_inner width=”2\/3″]
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Give us a call!<\/h2><\/div>
+49 (0) 8024 – 99 05 0<\/div><\/div>[vc_column_text]<\/p>\n

Our hotline is staffed with highly qualified personnel. They are familiar with the challenges of machining in manufacturing processes and can solve many of your questions and issues over the phone. <\/span><\/p>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][\/vc_row_inner][vc_separator css=”.vc_custom_1566298924697{margin-top: 50px !important;margin-bottom: 30px !important;}”]

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Electronics service<\/h3><\/div><\/div>[vc_row_inner css=”.vc_custom_1536909242775{padding-top: 0px !important;}”][vc_column_inner width=”1\/4″]
<\/div>

Markus Szeike<\/h3><\/div>
+49 (0) 8024 \/ 99 05-11<\/span><\/p>\n

markus.szeike@fps-germany.com<\/a><\/span><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″]

<\/div>

Michael Scheub\u00f6ck<\/h3><\/div>
+49 (0) 8024 \/ 99 05-13<\/span><\/p>\n

michael.scheuboeck@fps-germany.com<\/a><\/span><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″]

<\/div>

Matthias Seibert<\/h3><\/div>
+49 (0) 8024 \/ 99 05-21<\/span><\/p>\n

matthias.seibert@fps-germany.com<\/a><\/span><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][\/vc_row_inner][vc_separator css=”.vc_custom_1581332652004{margin-top: 30px !important;margin-bottom: 30px !important;}”]

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Mechanical service<\/h3><\/div><\/div>[vc_row_inner css=”.vc_custom_1536909242775{padding-top: 0px !important;}”][vc_column_inner width=”1\/4″]
<\/div>

Hans Pummer<\/h3><\/div>
+49 (0) 8024 \/ 99 05-12<\/span><\/p>\n

hans.pummer@fps-germany.com<\/a><\/span><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″]

<\/div>

Marinus Schmid<\/h3><\/div>
+49 (0) 8024 \/ 99 05-38<\/span><\/p>\n

marinus.schmid@fps-germany.com<\/a><\/span><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner width=”1\/2″]

<\/div>

Real-time support<\/h2><\/div><\/div>[vc_column_text]With the support of our qualified hotline engineers, you can solve many of your machine’s issues yourself. If necessary, we can send you the right spare parts and guide you through the replacement procedure over the phone.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″]
<\/div>

In an emergency, we are always there for you<\/h2><\/div><\/div>[vc_column_text]For urgent cases, we are available around the clock at +49 (0) 174-33 34 666 \u2013 7 days a week. So your machines will be ready to go again in no time.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

In urgent cases, we are available 24 hours\/day<\/p>\n","protected":false},"author":10,"featured_media":69869,"comment_status":"closed","ping_status":"closed","template":"","dt_portfolio_category":[239,240],"dt_portfolio_tags":[],"class_list":["post-60793","dt_portfolio","type-dt_portfolio","status-publish","has-post-thumbnail","hentry","dt_portfolio_category-fps-services-homepage","dt_portfolio_category-service","dt_portfolio_category-239","dt_portfolio_category-240","description-off"],"acf":[],"yoast_head":"\n24-hour emergency hotline for FPS, DECKEL and DMG products -<\/title>\n<meta name=\"description\" content=\"Our expert service engineers can help you with any issues you may have with your machinery and with any questions about installation of tools or special equipment.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fpsgermany.com\/en\/hotline\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"24-hour emergency hotline for FPS, DECKEL and DMG products -\" \/>\n<meta property=\"og:description\" content=\"Our expert service engineers can help you with any issues you may have with your machinery and with any questions about installation of tools or special equipment.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.fpsgermany.com\/en\/hotline\/\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/FPS.Maschinen\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-06T10:55:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.fpsgermany.com\/wp-content\/uploads\/FPS-Bilder\/Kacheln\/Kachelbild_Service.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"768\" \/>\n\t<meta property=\"og:image:height\" content=\"768\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.fpsgermany.com\\\/en\\\/hotline\\\/\",\"url\":\"https:\\\/\\\/www.fpsgermany.com\\\/en\\\/hotline\\\/\",\"name\":\"24-hour emergency hotline for FPS, DECKEL and DMG products -\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.fpsgermany.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.fpsgermany.com\\\/en\\\/hotline\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.fpsgermany.com\\\/en\\\/hotline\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.fpsgermany.com\\\/wp-content\\\/uploads\\\/FPS-Bilder\\\/Kacheln\\\/Kachelbild_Service.webp\",\"datePublished\":\"2020-06-15T10:30:14+00:00\",\"dateModified\":\"2025-05-06T10:55:07+00:00\",\"description\":\"Our expert service engineers can help you with any issues you may have with your machinery and with any questions about installation of tools or special equipment.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.fpsgermany.com\\\/en\\\/hotline\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.fpsgermany.com\\\/en\\\/hotline\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.fpsgermany.com\\\/en\\\/hotline\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.fpsgermany.com\\\/wp-content\\\/uploads\\\/FPS-Bilder\\\/Kacheln\\\/Kachelbild_Service.webp\",\"contentUrl\":\"https:\\\/\\\/www.fpsgermany.com\\\/wp-content\\\/uploads\\\/FPS-Bilder\\\/Kacheln\\\/Kachelbild_Service.webp\",\"width\":768,\"height\":768,\"caption\":\"Kachelbild Servicehotline - 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